RETURNS/EXCHANGES FOR ONLINE PURCHASES
OGIO wants you to be fully satisfied with every item you purchase. If you are unsatisfied with the item you purchased, you may return it within 14 days of shipment for a full refund of the product price. This does NOT include shipping, handling, or any customization charges that may have been assessed.
TO QUALIFY FOR A REFUND:
We shall process the refund once we receive the product. The product must be in unused condition, in its original packaging along with its original tags and invoice, failing which refund may not be possible.
Once the refund process has been initiated, the amount will be directly refunded to your account via the same mode through which the transaction was made.
In case the customer pays online then amount will be refunded within 15 working days from the date of receipt of returned product(s) at the warehouse of Ogio India.
In case of any query, Please contact a Sales and Customer Service Representative toll-free at (+91) 8860-681-698 or Contact Us at email@example.com.
CREDIT CARD REFUNDS
We can only credit the credit card used for the original purchase on returns. Please allow 1-2 billing cycles for the refund credit to appear on your statement.